The Eureka moment for Party Delights came in 2001, when our founder Allison Graham decided to throw her son a Spiderman themed party. Disheartened by the lack of choices, unable to find a complete set from party stores anywhere, she made a choice: to open her own online party store, one that would have everything anyone could need for a party in one place.
Nearly 20 years later and that dream has grown to over 20,000 products spanning party supplies, balloons, fancy dress, wedding accessories, sweets and more.
From humble beginnings Party Delights is now an award-winning company with 9 international websites, three retail stores, and a 35,000 ft² warehouse just outside of Manchester. The party never stops at our Irlam office and warehouse, which are home to over 150 members of the Party Delights family; the very definition of party people!
Halloween is our busiest - and favourite - time of the year, but we’re here for all celebrations, whether it’s as casual as a picnic in the park or as important as celebrating your nan’s 100th birthday. We believe every party deserves to be special and want to help you create unforgettable memories with your loved ones.
WHO ARE WE?
"Our reason for being is to help our customers create moments of joy, and we feel so privileged every time someone chooses us to be a part of their special occasion, whether it’s a birthday party, wedding or just a long over-due catch-up!"
Claire Grasby MD
We are customer obsessed. We do the right thing for our customers and the environment.
WE ARE FAMILY.
We are best when we unlock each other’s full potential. We help and empower each other, working as one team who collaborate and communicate in a respectful and inclusive way.
WE OWN IT.
We care passionately about the work we do and tackle every situation with an open mind and a positive attitude. We find innovative ways to solve problems and get the job done.
WE KEEP IT FUN!
We don’t take ourselves too seriously. We work hard, but we do so with a smile and a laugh!
OUR ECO JOURNEY
Here at Party Delights we're taking steps to increase our eco efforts. In our warehouse we have ramped up our recycling by swapping 95% of our bubble wrap for paper, and changing all our plastic mailing bags to a sugarcane alternative. We are working hard with our suppliers to offer more and more products that are recyclable, compostable and / or reusable and are working with sustainability organisations who can help us affect a long term change as we continue on this journey.
A STORE IS BORN
Party Delights starts with just 10 matching partyware ranges.
A GOLDEN OPPORTUNITY
Unmet demand for Golden Jubilee partyware sees frustrated shoppers turning to online shops
HUNDREDS AND THOUSANDS
Our 100,000th customer is served just 8 months after our 50,000th
DRESSED TO THE 09'S
We begin selling fancy dress costumes alongside our party supplies
Our business gets the mark of approval from Experian, Sunday Times, Paypal and eCommerce awards
THIS TIME IT'S PERSONAL
We become the first party supply company to offer personalised banners, cards and confetti
TO GERMANY, WITH LOVE
We expand operations to Germany with our first international site, partycity.de
IT'S ALL IN THE FAMILY
Party Delights is acquired by Party City, the world’s largest supplier of party goods
EUROPE, YOU'RE UP!
France and the Netherlands are our next European neighbours to embrace Party Delights
IN REAL LIFE
We make the leap from online to in-person with our first retail store in Romford, Essex
JUST POPPING IN
Our second retail store opens in Manchester, featuring Europe's biggest balloon wall
Austria becomes the next country to join the Party Delights family
Our dedication to outstanding customer service wins us the Feefo Gold Trusted Service award
OUR POT OF GOLD
We officially launch our Irish sales site
MOVING ON UP
We become part of the Amscan International family
20 YEARS OF PARTY DELIGHTS
We’ve been a part of 6.5 million parties and counting!