Here is our guide to the most requested information, please check through this list for the answers you need before contacting us, thank you. To view the information simply click on the title.
- How soon can you deliver my order? Please enter your postcode on our delivery information page to calculate your available delivery options and prices.Click Here
- How much will it cost? Please enter your postcode on our delivery information page to calculate accurate delivery prices.Click Here
- When will my order arrive? The delivery due date is available on the order confirmation email you recieve after paying for your order.
Click & Collect
- Opening Hours: 9am - 5pm (Monday - Friday)
You can now place and collect orders from our customer collections centre, it's free, easy to use and our helpful staff are on hand to help.
(all orders placed on location must be placed before 4:30 to be processed in time, offices are closed Saturday and Sunday)
Please note: Only card payments are accepted
(Paypal not accepted and no cash is handled on site)Party Delights, Unit 4 Tallow Way, Fairhills Road, Manchester. M44 6RJ
- We currently accept the following methods of payment:
- Credit and Debit Cards (MasterCard, Visa, Visa Debit, Maestro)
- Google Wallet
- Cheque This payment option is only available to Schools and other associations. Goods will be despatched after your cheque has cleared. Please allow 3 - 5 working days.
- If for any reason you wish to return an item or exchange or refund you can, providing we receive it within 15 days from the date of delivery in a resellable condition. Please note that Party Delights will not cover the cost of returning items unless faulty, damaged or wrongly supplied.
Please print off and complete the following document enclosing it with your order.
- Return-Form.pdf (for use with Adobe software)
Faulty or Received Incorrectly
- In cases where the goods are faulty, damaged or wrongly supplied please contact us on 0333 900 5000, or by using the form below.
- We're sorry, we do not currently have a catalogue due to our large product range of 13,000 items. We are unable to produce a catalogue that wouldn't be out of date as soon as it was printed!
The best way to keep up to date on our new ranges and promotions is to 'Like' us on Facebook
Change your order
- Due to the speed and volume of orders being processed into our warehouse we cannot remove items or change your order. However we can send out additional items at a reduced carriage charge. Please contact us as soon as possible on 0333 900 5000, or by using the contact form below.
Cancel your order
- To cancel your order please contact us as soon as possible on 0333 900 5000, or alternatively email us using this contact form.
Forgot your Password?
- If you have forgotten the password to login to your account please Click Here and we will email your password to you.
Unsubscribe from emails
- If you do not wish to receive product or reminder emails from us, please log into My Account and follow these steps.
- Select the 'Profile' tab
- Under the section headed Telephone Numbers untick the check box
- Click 'Update' to save the changes
- (please note that this process will only stop emails from being sent to the address you log in with)
Party Delights Limited
Unit 4 Tallow Way
M44 6RJTel: 0333 900 5000
Fax: 0161 776 1144
Registered in England No: 4168207
VAT No: 798195656