HURRY! 15% off everything this weekend only with code CHEERS15 £40 min order. T&C's

Information & Contact Details

Here is our guide to the most requested information, please check through this list for the answers you need before contacting us, thank you.

Delivery Information

How quickly can you deliver my order?
Please enter your postcode on our delivery information page to calculate your available delivery options and prices click Here.

How much will it cost?
Please enter your postcode on our delivery information page to calculate accurate delivery prices click Here.

We regret that items such as Helium Canisters, Party Poppers, Party Cannons, Hair Sprays and Crackers cannot be shipped outside of the mainland UK, this is due to shipping restrictions that are beyond our control.

Click & Collect

Collect your order from our Manchester collection centre, it's free, easy to use and our helpful staff are on hand if you need them.
Please note that only card payments are accepted, we do not accept Cash, Amazon or Paypal payments on site.

Party Delights
Unit 3 & 4
Tallow Way
Fairhills Road
Manchester
M44 6RJ

Open: Monday - Friday 9:00am - 5:00pm (all orders placed on location must be placed before 4:30pm to be processed in time)

Payments

We currently accept the following methods of payment:

  • Credit and Debit Cards (MasterCard, Visa, Visa Debit, Maestro)
  • Amazon Payments
  • PayPal
  • Cheque This payment option is only available to Schools and other associations. Goods will be despatched after your cheque has cleared. Please allow 3 - 5 working days.
Visa MasterCard Solo Visa Electron PayPal Amazon

Security

We take security very seriously at Party Delights and all of your confidential information is transmitted over a secure 1024 bit encrypted server using SSL.

We do not store any of your payment card information, or any information from PayPal or Amazon payments.

Returns

If for any reason you wish to return an item or exchange or refund you can, providing we receive it within 15 days from the date of delivery in a resellable condition. Please note that Party Delights will not cover the cost of returning items unless faulty, damaged or wrongly supplied.

Please print off and complete the following document enclosing it with your order.
Return-Form.pdf
(for use with Adobe Reader software)

Faulty, damaged or incorrect products?

In cases where the goods are faulty, damaged or wrongly supplied please email us at customercare@partydelights.co.uk or call us on 0333 900 50000333 900 5000. (Calls are charged at local rate)

Catalogues

We're sorry, we don't have a catalogue because of the large number of products we are continually adding to our site! The best way to keep up to date on our new ranges and promotions is to subscribe to our emails (using the form at the bottom of the website), 'Like' us on Facebook and follow us on Twitter.

Change your order

Due to the speed and volume of orders being processed into our warehouse we cannot remove items or change your order. However we can send out additional items at a reduced carriage charge. Please contact us as soon as possible on 0333 900 50000333 900 5000. (Calls are charged at local rate)

Cancel your order

To cancel your order please contact us as soon as possible on 0333 900 50000333 900 5000. (Calls are charged at local rate)

Unsubscribe from emails

If you do not wish to receive product or reminder emails from us please use the unsubscribe link in the emails we send or follow these steps:

  1. Log into My Account
  2. Select the 'Profile' tab.
  3. Under the section headed "Contact information" untick the check box.
  4. Click the 'Save Changes' button.

(please note that this process will only stop emails from being sent to the address you log in with)

Contact information

Party Delights Limited
Unit 3 & 4 Tallow Way
Fairhills Road
Irlam
Manchester
M44 6RJ

Tel: 0333 900 50000333 900 5000
Fax: 0161 776 1144
Email: customercare@partydelights.co.uk

Registered in England No: 4168207
VAT No: 798195656